Help with Leonida.gov.

My Leonida is your citizen account: your licenses, passes and bookings as cards, every procedure you filed with its status, your driving record and your citations, in one place.

You sign in with your Discord account: there is no password to create and nothing to fill twice. Discord asks for your permission first, and the State only sees your username. Signing in also adds you to the State of Leonida server.

The first time, choose the name the State knows you by and a photo for your cards. You can change both later with “Edit my profile”. The round button at the top of every State site takes you back to My Leonida.

Every service you can request online has a button on its page, such as “Apply online” or “Reserve a campsite”. A procedure takes a few short steps, then shows a review of your answers and the fee, if there is one.

• Your answers are checked as you go: a missing or invalid answer is marked before you move on
• At the end, confirm with Discord: your file reaches the right agency with a reference number
• Some bookings and passes are confirmed at once; other files wait for a decision of the agency
• Some applications open only after a test, such as the theory test before a driver license

Under “My procedures” in My Leonida, each file shows its reference number, the date you filed it and its status: pending, interview, approved, declined or revoked.

When an agency decides, its note appears under the file. “Interview” means the agency wants to meet you first: the note says when and where. Most files are decided within a few days.

An approved license, permit, pass or booking becomes a card under “My cards”, in the colors of its agency, with your photo, its number and, when it expires, its end date.

Each card has a QR code. Anyone you show it to, a deputy or a park ranger for example, can scan it or type its number on the card check page: the State answers at once whether it is valid, expired, suspended or revoked. They see only what is printed on the card, never the rest of your file.

No State procedure takes payment online. When a service has a fee, the review step shows it, and you pay it at the counter of the agency: when you collect your license, on the day of your visit or at a service center.

Citations work the same way: settle them at the counter of the agency that wrote them, with their number. You can contest a citation from My Leonida.

Files are reviewed by the staff of each agency. When they call you for an interview, approve, decline or revoke a card, or when an officer writes you a citation, the State of Leonida server sends you a private message on Discord, in the language you last used on Leonida.gov.

If you closed your private messages, nothing is sent: check My Leonida instead, where every decision and note is kept.

Your account keeps your Discord username, the name and photo you chose, your files with the notes of the staff, your cards, your citations and your test results. Agency staff see only the files they review.

You can delete your account at any time with “Delete my account”, at the bottom of My Leonida: your profile, your cards and your files are erased at once, for good. Your Discord account stays as it is. The privacy page tells you the rest.

Call the Leonida Service Line at (800) 555-0123, Monday to Saturday, 7 a.m. to 9 p.m., in English or Spanish. You can also write to the State online, or visit one of the six Leonida Service Centers.

For a question about a file, give its reference number. For an emergency, call 911.