We will never ask for your code.

The Bank of Leonida never asks for your password, your card number, your PIN or a code we sent you. Not by phone, not by text, not by email, not in a direct message. Not even to “protect” your account.

• We never ask you to move money to a “safe account”.
• We never ask you to buy gift cards or to pay in crypto.
• We never send a courier to collect your card.
• We never ask you to install an app to “check” your phone.

If someone asks for one of these, it is not the Bank. Hang up, and call us back on the number on the back of your card.

The fake bank call: a friendly voice says your account is under attack and needs a code “to stop the payment”. The code is what lets them pay.

The viral giveaway: an account with a lot of followers promises to double what you send. It never does, and the account disappears within a week.

The marketplace overpayment: a buyer sends too much and asks for the difference back. Their payment bounces a few days later; yours does not.

The hurricane contractor: someone at the door after a storm asks for a deposit to fix the roof, then is never seen again. Licensed contractors give a written quote and never ask for cash up front.

• Keep spending alerts on: you are told of every payment.
• Choose a PIN nobody can guess, and cover the keypad.
• Lock your card from the fraud line the moment it goes missing.
• Check your statement every month, line by line.

Online banking opens only from My Leonida, signed in with Discord. It never asks for a password or a code, and every transfer shows a summary before you confirm it. A message that asks you to “confirm a transfer” with a code is a scam.

Money at risk: call the fraud line, day or night, at 1-800-555-0126. Your card is locked during the call and a new one is ready at your branch the next working day.

Something odd but nothing lost: report it online. The fraud team reads every report the same day.

Threats, or someone in danger: call 911.

The fraud team writes to you within one working day. For a payment you did not make, it reviews a refund within ten working days and puts the money back while it checks.

Reports help others too: the Bank shares the numbers and accounts used by scammers with the Vice City Police Department and the other banks of Leonida.